Managed IT Services

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Managed IT Services

eTech experts' managed services are fast, proven, and secure. Our managed services range from basic performance and availability monitoring to full-service infrastructure management. Our managed services enable you to outsource your IT functions to help you achieve a quick return on investment. Some of the services available include infrastructure monitoring, firewall and intrusion detection services, secure online backups, spam filtering, and server collocations.

We offer a complete managed service solution built directly from the needs of our clients. You can pick and choose the services that fit your needs, or contact one of our certified design technicians to custom-build a program for you:

Type of Service Secure Safe and Secure Total Secure
Firewall Included Pix 506e Pix 506e Pix 515e
Remote Monitoring Availability Monitoring1 Availability Monitoring1 Availability Monitoring1
Proactive Maintenance n/a Network Devices Network devices & Workstations
Offsite Data Backup Additional 15Gb compressed2 50Gb compressed2
Spam/Virus filtering 10 email accounts3 18 email accounts3 25 email accounts3
Online Trouble Tickets Included Included Included
Setup Fee $199 $249 $349
Monthly Cost $450 $650 $1,200
1 24/7 monitoring of network devices. Network devices are defined as servers, switches, hubs, routers, and firewalls
2 Maximum amount after data has been compressed. Compression ratio is generally 2:1 depending on file type.
3 Additional email accounts are $2.70 per email address per month.

Don't fit into one of these packages? We realize not every client is the same. Give us a call or contact us to have one of our certified design technicians will custom-tailor the right solution for your needs.